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Layla Hotel Robot

Layla Hotel Robot

Abstract

Layla, the hotel robot, is responsible for carrying guests’ luggage and guiding them to their accommodations. It is equipped with an internal map of the hotel, allowing it to navigate various locations efficiently. Additionally, it features an AI-powered system that enables interactive conversations in three major languages: Thai, English, and Chinese.

Objective

เนื่องจากปัญหาการขาดแคลนพนักงานโรงแรมในปัจจุบัน พนักงานจึงต้องทำหน้าที่หลายอย่างในเวลาเดียวกัน ทำให้ลูกค้าอาจต้องรอคิวนาน ดังนั้นเพื่อเพิ่มประสิทธิภาพการทำงานให้สะดวกและรวดเร็วยิ่งขึ้น จึงสร้างนวัตกรรมชิ้นนี้มาเพื่อช่วยลดภาระหน้าที่ของพนักงาน เช่น Bellboy, Concierge และ Receptionist เป็นต้น

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